Walmart found itself in a world of trouble yesterday when its online store made a serious error in its Halloween costume section. Subdivision categories help consumers pin down exactly what they are looking for, but "Fat Girl Costumes" was not something anyone actually typed into the retailer's search bar. Unfortunately, if you were a plus-sized woman looking for a costume yesterday morning on Walmart's site, then you inevitably found yourself looking under the "Fat Girl Costumes" tab. The company has since apologized for offending and enraging consumers.
While social media seemed to simultaneously light up like a Christmas tree in protest over Walmart's disrespectful new category it still took them several hours to actually go in and change the category subdivision. There were reports the offensive slight had actually been up for a few days before the company took it down.
Ravi Jariwala, a Walmart representative, said, "This never should have been on our site. It is unacceptable, and we apologize. We are working to remove it as soon as possible and ensure this never happens again."
No word yet on who was responsible for such a glaring and seemingly purposeful misstep, but it obviously came from within. Major companies like Walmart are quick to distance themselves from scandal, especially if their accounts are hacked. There has been no hint of them saying anything at all like that in this case, so it seems to point to perhaps a disgruntled employee being behind the "Fat Girl Costumes" tab existing.
Do you think the company will make anymore information connected to this in terms of who in particular was responsible, or is it going to hope that an apology followed by silence will help people to forget how offensive the retailer has been? Tell us your thoughts in the comments below.
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